Brunei's Phone Impersonation Scams Result in Over $4.2 Million Loss
Phone impersonation scams in Brunei have led to over BND 5.5 million in losses this year, with alarming tactics and local involvement.
Since January 2026, Brunei has faced a rising wave of phone impersonation scams, with losses exceeding BND 5.5 million (over US$4.2 million). The Royal Brunei Police Force (RBPF) has documented more than 300 reports that involve around 600 local phone numbers.
How Scammers Operate
The culprits typically masquerade as representatives from various government agencies and financial institutions. They often portray themselves as police officers, bank employees, customs officials, or magistrates to gain the victims' trust.
These scammers usually call their targets with alarming claims. They assert that victims owe money due to unpaid utility bills or bank payments, or they might state that parcels linked to the victims contain crucial items like ATM cards or SIM cards.
Creating a False Sense of Credibility
To reinforce their fraudulent claims, these scammers utilize counterfeit documents and identification. This includes creating fake warrant cards, official letters, and even arrest warrants that they send via social media applications. Such tactics serve to intimidate victims into believing the fabricated stories and following the impostors' instructions.
The scam operations heavily depend on local SIM cards and bank accounts that are registered under Bruneians' names. Disturbingly, some individuals may inadvertently aid scammers by lending out or leasing their SIM cards and bank accounts to unknown parties.
The Role of Mule Accounts
Local phone numbers are employed by scammers to make their calls seem domestic, effectively increasing the chances of catching potential victims off guard. The RBPF has expressed concern over the use of mule accounts, which facilitate the collection of funds from victims before funneling them through various accounts. This method obfuscates the money's path, complicating recovery efforts for law enforcement.
Individuals willingly providing their bank accounts or SIM cards for these illegal schemes may also be considered accomplices in the fraud.
Public Awareness and Safety Measures
In light of these incidents, the RBPF has urged the public to exercise caution when answering calls or responding to messages from unknown sources. Victims are reminded to protect their personal information, banking details, and locations from potential fraudsters.
Verification is key; individuals should confirm dubious claims by contacting the official channels of the pertinent institution or agency directly. Any request for money that appears suspicious warrants skepticism and should be approached with care.
Furthermore, the police have issued a warning against the practice of renting out or sharing SIM cards and allowing others to access personal bank accounts for unlawful activities.
For those seeking advice or wanting to report suspicious activities related to scams, the RBPF provides an Anti-Scam Help Line at 16993.